
MultiModemDSVD User Guide C Warranty, Service, and Technical Support
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Multi-Tech Systems, Inc.
you, as listed at http://www.multitech.com/COMPANY/offices/DEFAULT.ASP., or e-
repair expediting, receiving, shipping, billing, etc., to our Repair Accounting depart-
Repairs for damages caused by lightning storms, water, power surges, incorrect
installation, physical abuse, or user-caused damages are billed on a time-plus-mate-
rials basis.
International Distributors
Procedures for international distributors of Multi-Tech products are on the Distribu-
tor Web site at http://www.multitech.com/PARTNERS/login/.
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SupplyNet, Inc., can supply you with replacement power supplies, cables and con-
nectors for selected Multi-Tech products. You can place an order with SupplyNet
via mail, phone, fax or the Internet at the following addresses:
Mail: SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
Phone: 800 826-0279
Fax: 914 267-2420
Internet: http://www.thesupplynet.com
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Multi-Tech Systems has an excellent staff of technical support personnel available to
help you get the most out of your Multi-Tech product. If you have any questions
about the operation of this unit, please call 800 972-2439 (USA and Canada) or 763
785-3500 (international and local). Please have modem information available. You
can also contact Technical Support by e-mail at the following addresses:
Country Email Telephone
Please note the status of the modem before contacting Technical Support. Status
information can include the state of the LED indicators, screen messages, diagnostic
test results, problems with a specific application, etc.
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Sites Sites
Sites Sites
Sites
Multi-Tech maintains a Web site at
http://www.multitech.com
and an ftp site at
ftp://ftp.multitech.com
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