Multi-Tech Systems MultiModem MT5634ZBA-V-V92 Uživatelský manuál stáhnout pdf (Strana 40)

Appendix G – Warranty, Service, and Technical Support

Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 40

airmail parcel post; shipments made by any other method will be refused. Please include, inside the shipping box, a

description of the problem, a return shipping address (must have street address, not P.O. Box), and your telephone

number. If the product is out of warranty, a payment in advance is required. Acceptable means of payment include credit

card, wire transfer or a check in U.S. dollars drawn on a U.S. bank. Repaired units shall be shipped freight collect, unless

other arrangements are made in advance.

Please direct your questions regarding technical matters, product configuration, verification that the product is defective,

etc., to our Technical Support department nearest you or email [email protected]

. When calling the U.S., please

direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at

+(763) 717-5631 in the U.S.A., or email mtsrepair@multitech.com

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-

caused damages are billed on a time-plus-materials basis.

Repair Procedures for International Distributors

International distributors should contact their MTS International sales representative for information about the repair of

the Multi-Tech product(s).

Please direct your questions regarding technical matters, product configuration, verification that the product is defective,

etc., to our International Technical Support department at +(763)717-5863. When calling the U.S., please direct your

questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763)

717-5631 in the U.S.A. or email [email protected].

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-

caused damages are billed on a time-plus-materials basis.

Replacement Parts

SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-Tech

products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses:

Mail: SupplyNet, Inc.

614 Corporate Way

Valley Cottage, NY 10989

Phone: 800 826-0279

Fax: 914 267-2420

Email: info@thesupplynet.com

Internet: http://www.thesupplynet.com

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Multi-Tech Systems MultiModem MT5634ZBA-V-V92 Uživatelský manuál Strana 40